Job Description:
SUMMARY
Working under the direction of the Shop Supervisor, incumbent will be tasked to complete maintenance and repairs to a variety of equipment including, but not limited to, small and large construction equipment, street sweepers, pavers, specialty sewer equipment, fire trucks, sedans, SUVs, pickup trucks and vans. The incumbent is expected to exercise good judgment, independence, initiative, and professional expertise in conducting day-to-day operations. All work duties and activities must be performed in accordance with the City safety rules and operating regulations, policies and procedures as well as federal, state, and local regulations.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the ability to interact with the public, City incumbents, and outside agencies with patience, tact, respect, and professionalism and assist in the maintenance of the City’s 2,200 plus fleet assets. Essential duties also include the following and others may be assigned.
- Performs preventative maintenance services according to the city’s 125-150-point inspection program (depending on type of equipment being serviced), accurately and within a reasonable time frame and with a quality of work that exceeds expectations;
- Documents defects found during preventative maintenance service and reviews findings with the Shop Foreman for direction;
- Performs minor, moderate and advanced range repairs associated with preventative maintenance defect findings (ie. fluids, brakes, tires, lights, hydraulics) and general repairs as well as removal and replacement, and diagnostic work accurately as directed by Shop Foreman service writer including: emission control systems; diesel engines, hydraulic systems, electrical problems on computerized vehicles, conditions between computer, ignition, and mechanical problems, anti-lock brake systems; all non-computerized accessories; drivability problems; on-board computer problems; fuel injection; ignition on computerized vehicles; auto transmissions; computerized A/C systems and four-wheel drive internal components, etc.;
- Utilizes diagnostic software to diagnose, program and/or rebuild in efforts to repair and replace all city-owned equipment in the most cost-effective manner;
- Coordinates with Shop Service Writer and Fleet Supervisor regarding shop needs, specialty tools, diagnoses and finds creative options to enhance the longevity of the units in the fleet;
- Maintains a clean work area, following the organization and safety rules in place;
- Completes a daily/weekly/monthly shop chore assignment given by the Operations Manager;
- Safely uses all power and hand-held tools including the shop floor cleaning equipment;
- Safely moves vehicles in and out of garage area as well as porters’ vehicles to outside vendors
- Uses the fleet management software, Faster, for data input that tracks repair and identifies the concern, cause and correction for each assignment. Inputs precise notes and completes all necessary forms accurately;
- Assists the parts personnel with identifying and ordering the correct parts for repair and replacement;
- Performs new vehicle make-ready service (i.e. installation of emergency lighting and equipment fabrications) as well as the removal of items in decommissioned vehicles;
- Performs advanced road-side assistance to city-owned vehicles (i.e. jump-starts, tire changes);
- Participates in educational opportunities; reading manufacturers' publications to further industry knowledge;
- Assigning jobs, and communicating information to the Shop Supervisor;
- Coordinates work-loads on the shop floor and acts as the leader during shifts;
- Assists in the training of junior technicians with diagnostics and complex repairs during shifts;
- Monitors performance of shift Technicians to make sure mistakes are caught before releasing vehicles;
- Coordinates active work orders with technicians during the shift and reports progress to the next shift;
- Acts as Foreman – Service Writer when needed;
- Assist and train Mid-Level and Entry Level Technicians;
- Must perform any mechanical task set forth by supervision. The Technician will be trained on the job, when time permits.
PERFORMANCE EXPECTATIONS
The incumbent is responsible to manage their performance in accordance with this job description and the performance expectations provided to them by management. If at any time the incumbent is unsure of their role or specific responsibilities, it is the incumbent’s responsibility to refer to their job description and ask for clarification from their supervisor. Management will work with the incumbent, as needed, to ensure performance expectations are clearly communicated and performance goals are achieved.
SUPERVISORY RESPONSIBILITIES
This position does not have any supervisory responsibilities. However, the incumbent will act as the Shift Leader on the floor.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
- Any combination of work experience or academic pursuit equivalent to a High School Diploma, supplemented by courses in mechanics;
- Ten (10) years’ experience as a skilled Technician;
- Advanced knowledge of light and heavy equipment and automotive apparatus;
- Advanced knowledge of the full care and operation of internal combustion and diesel engines;
- Advanced knowledge of laying out and fabricating parts;
- Must be expert in the use of various diagnostic tools;
- Skilled in the use of garage equipment and tools used in mechanical repairs;l
- Three (3) years’ experience as a lead master Technician;
- Demonstrated leadership skills.
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
CERTIFICATES, LICENSES, REGISTRATIONS
- Valid Indiana driver’s license;
- CDL B permit with airbrake endorsem*nt within 90 days of hire, valid CDL physical, and the ability to obtain an actual CDL B license with airbrake endorsem*nt within one (1) year of hire. Upon receipt of Indiana Commercial Driver's License (CDL), Class B/ individual must be able to maintain CDL certification. Incumbent must be 21 years of age or older to hold a CDL with the City of Fort Wayne;
- ASEs are not a requirement to be employed in the Fleet Management Department. However, the City will pay for every ASE Certification (Automotive Service Excellence)and EVT Certification (Emergency Vehicle Technician) obtained that applies to the employees’ specific job as a skill-based incentive.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee performs moderately complex, relatively standardized tasks using necessary tools and equipment as required to perform work duties. The employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. Performs assigned duties which require pushing, pulling, and reaching regularly for sustained periods and bending, twisting, climbing, and lifting up to 50 pounds on a regular basis, physical effort involves moderate lifting of tools and materials. Effort is exerted for sustained periods of time. Enters, exits, and works in confined spaces wearing safety masks and goggles.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee the employee has moderate exposure to dust, fumes, and grease. The employee is occasionally exposed to extreme cold and extreme heat. The noise level in the work environment is usually loud.
